Cancellation and Refund Policy for Deoghar Ke Peda
Effective Date: 15/06/2024
1. Order Cancellation
- Request for Cancellation: Orders can be cancelled before they are shipped. To cancel an order, contact us at info@deogharkepeda.com.
- Cancellation Confirmation: Once the cancellation request is approved, you will receive a confirmation email.
2. Refund Policy
- Eligibility: Items must be returned within 30 days of receipt to be eligible for a refund.
- Condition: Items must be unused, in the same condition that you received them, and in the original packaging.
- Non-Refundable Items: Perishable goods such as food cannot be refunded.
3. Return Process
- Contact our customer support at info@deogharkepeda.com to initiate a return.
- Once your return is approved, you will receive a return shipping label.
- Pack the item securely and attach the return shipping label.
- Drop off the package at the designated shipping carrier.
4. Processing Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
5. Shipping Costs for Returns
- You will be responsible for paying your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us
For any questions or concerns regarding cancellations and refunds, please contact us at:
Email: info@deogharkepeda.com
Phone: 8789760283